How we use your information
Whatitfeelslike.com is a private website, it is non-profit making.
This privacy notice tells you what to expect if we are collecting personal information. This privacy notice covers information we collect and store in a variety of ways:
• Visitors to our website
• Security and performance
• Web Hosting
• People who contact us via social media
• People who email us
• Complaints or queries
• Access to personal information
• Disclosure of personal information
• Links to other websites
Visitors to our website
When someone visits www.whatitfeelslike.com we may use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We may do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
Security and performance
We use Labb Digital Solutions Ltd to provide website maintenance and security. We have third party security services installed to help maintain the security and performance of our website. To deliver this service it processes the IP addresses of visitors to the website.
The website is hosted by 20i.com, using UK datacentres. Here’s how 20i comply with GDPR:
• Personal Data
We only hold personal data for the purposes of communication, authentication and billing of our customers and those who sign up to receive information from us.
We process all data within legal guidelines and do not share any personal data with third parties. Any personal data not relevant to our current business is deleted.
• Privacy Notice
You can find our full privacy notice here: https://www.20i.com/legal/20i-ltd-privacy-policy – We will carry out Privacy Impact Assessments.
We will seek consent to contact individuals and ensure that that consent is up to date.
• Right to be forgotten/deletion
We comply with all requests to remove personal data and abide by any legitimate requests to receive information about the data we hold on individuals in a timely fashion.
• Data Breach
Should we be a victim of a data breach, the affected individuals will be contacted within the timescales specified in the GDPR, it will be reported to the Information Commissioner, and a full report – highlighting any risks – will be provided.
• Data protection officer
We have a designated Data Protection Officer, please contact us for further details.
You can also find information on our datacentre here: https://www.node4.co.uk/colocation/derby-data-centre/.
We may use a third party provider, Hootsuite to manage our social media interactions. If you send us a private or direct message via social media the message will be stored by Hootsuite for three months. It will not be shared with any other organisations.
When you email us
Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law. Our email is hosted by Google mail.
Client information we hold
We do not store personal data, all of our contributors supply their full name and email address, we do not store any other data.
Complaints or queries
We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of whatitfeelslike.com’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address at the end of this statement,
Disclosure of personal information
We do not sell, trade, or otherwise transfer to outside parties your personal information.
Links to other websites
This privacy notice does not cover any links to other websites which may appear within this site. We encourage you to read the privacy statements on the other websites you visit.
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 23 October 2018.
How to contact us